JOSEPH MBATCHOU

Bachelor of Science, Computer Science & Networking

Institute Superieur of Management, Douala, Cameroon

Associate Degree, Maintenance & Computer Repair

Institute Superieur of Management, Douala, Cameroon

AWS Cloud Computing Certificate

CloudSpace Academy, Manassas, VA

• AWS Certified Solutions Architect - Associate
• AWS Certified Cloud Practitioner
• HashiCorp Terraform Certified Associate: HCTAO-002
• Python Entry-Level Programmer: PCAP

• English - Fluent
• French - Fluent

Senior Cloud & DevOps Engineer | AI Automation Specialist

Jan 2026 - Present

Freelance / Self-Employed, Hollister, CA

• Built AI automation workflows using OpenAI, Claude, n8n, and prompt-engineered runbooks to accelerate cloud operations, support triage, and repetitive engineering tasks.
• Designed AI-assisted incident response patterns that analyze CloudWatch alarms, deployment context, and log signals to draft Slack updates, Jira tickets, and RCA summaries.
• Developed RAG-style knowledge workflows for cloud documentation, SOPs, and troubleshooting guides so engineers can retrieve source-grounded answers faster.
• Designed scalable AWS and Azure infrastructure using Terraform, Kubernetes, Docker, and CI/CD automation for repeatable application delivery.
• Improved DevOps reliability with GitHub Actions, Jenkins, monitoring, security scanning, and cost optimization practices across cloud-native environments.

Senior Platform Engineer | Cloud Engineer | DevOps Engineer

May 2021 - Dec 2025

CloudSpace Consulting LLC, Manassas, VA

• Designed AWS infrastructure for 10+ applications using Terraform, CloudFormation, Ansible, EKS, and multi-AZ architectures.
• Managed production-grade EKS clusters with Terraform, Karpenter, HPA/VPA, ArgoCD, and FinOps practices.
• Built observability with CloudWatch, X-Ray, Datadog, Prometheus, and Grafana, improving incident response and MTTR.
• Reduced cloud spend by 30% through rightsizing, Spot Instances, Reserved Instances, Savings Plans, CloudHealth, and ProperOps.
• Developed Jenkins, Docker, Bash, Linux, and AWS CI/CD pipelines that cut deployment time by 40%.
• Implemented DevSecOps controls with IAM least privilege, Secrets Manager, vulnerability scanning, secure image promotion, and environment-specific deployment approvals.

Cloud Support Engineer | AI Automation Specialist | Software Engineer

Apr 2019 - Apr 2021

JetCamer LLC, Oakley, CA

• Designed secure AWS infrastructure for 5+ enterprise clients using Terraform, CloudFormation, EC2, RDS, ECS, and multi-AZ patterns.
• Improved incident response by 35% with CloudWatch and ELK Stack observability.
• Reduced deployment errors by 25% through Flyway and Jenkins database migration automation.
• Saved 25% on monthly AWS spend through Lambda-based cost optimization and proactive monitoring.
• Automated operational tasks with Bash, Python, and AWS CLI scripts for provisioning, backup validation, log review, and routine environment checks.
• Supported application teams with Linux troubleshooting, networking diagnostics, IAM access reviews, and release support across development and production workloads.

Access Control Shift Lead

Mar 2017 - Mar 2019

Allied Universal, Santa Clara, CA

• Managed access control, monitoring, auditing, and documentation for high-security data center environments.
• Coordinated operational work through ServiceNow, Outlook, CCTV, and access management systems.
• Maintained detailed shift logs, incident records, visitor activity, and escalation notes for compliance and operational continuity.
• Partnered with facilities, security, and operations teams to verify access requests, escort procedures, and site safety requirements.
• Responded to alarms, access exceptions, and urgent service requests while following documented escalation and communication procedures.
• Trained incoming team members on access control workflows, professional communication, documentation quality, and customer-facing support standards.